Who we are
Hamid (“we”, “us”) runs this storefront so you can browse rentals, request quotes, and book events. This policy explains how we handle personal information when you visit the site, create an account, or place an order.
Information we collect
We collect details you give us — name, email, phone, event date, delivery address, and payment information processed by our payment providers. We also keep booking history and messages you send through the contact form or checkout. If you create a customer account, we store sign-in details so you can manage reservations.
How we use information
We use this information to confirm bookings, schedule delivery and pickup, process payments and refunds, send order updates, and answer questions. We may also use it to improve the storefront and prevent fraud or abuse.
Sharing
We share information with payment processors, delivery partners, and the software platform that hosts this storefront — only as needed to complete your order. We do not sell personal information. We may disclose information if required by law or to protect customers, our team, or the public.
Cookies
Essential cookies keep you signed in, remember cart and checkout progress, and protect forms. Preference cookies remember language or similar settings. You can control cookies in your browser; turning off essential cookies may break booking.
Retention and security
We keep booking and account records as long as needed for deliveries, refunds, taxes, and legal requirements. We use reasonable safeguards; no method of transmission is completely secure.
Your rights
Depending on where you live, you may request access, correction, deletion, or a copy of your personal information. Use our contact page and we will respond as required by law.
Children
This storefront is for adults booking events. We do not knowingly collect personal information from children under 16.
Changes
We may update this policy. The date on this page will change when we do. Material changes will be posted here.
Contact
Privacy questions: reach Hamid through our contact page.